Case Study
Nashville Songwriters Association International
Complete Membership Platform
Technology
About the Project
The Challenge
Nashville Songwriters Association needed to modernize their outdated Drupal 7 website and create a comprehensive platform to manage their growing membership base, educational programs, and community services. Their previous developer had left them with an underperforming system that couldn't scale with their needs.
Our Solution
Starting as a rescue project in 2016, we took over their existing site and gradually enhanced it before delivering a complete Drupal 10 rebuild in 2024. The new platform serves as a full-featured membership management system with integrated services.
The Results
The platform transformed Nashville Songwriters Association from a struggling website into a thriving digital community. Members now enjoy streamlined access to educational resources, professional development opportunities, and local networking—all managed through a single, intuitive platform that scales with the organization's continued growth.
Features
Song Evaluation System
Member submission portal for song critiques and feedback
Administrative assignment system connecting submissions to qualified evaluators
Review interface allowing evaluators to provide written or recorded feedback
Automated delivery system returning evaluations to members
Event Management
Flexible event registration system
Limited-capacity event registration with real-time seat tracking
Automated sales windows with configurable start dates and closure triggers
Integration with member credit systems for seamless booking
Split event cost with payment plans
Membership Services
Membership benefits and credits system
Flexible credits system allowing members to access included services
Automated subscription management and renewal processing
Tiered membership levels with corresponding service allocations
Communication
Communication Automation and marketing customization
Advanced email template system MailerSend email service
Custom rules engine for automated member notifications
Trigger-based messaging for membership milestones and deadlines
Staff can manage and update the visual template within the third party service, making changes for the marketing team quick and easy.
Educational Platform
Online courses and certification
Multi-course certification system with progress tracking
Minimum passing grade requirements and automated scoring
Physical certification fulfillment queue for administrative processing
Groups
Local Chapter Network
Geographic assignment system places members in the nearest local chapters
Internal messaging platform for chapter coordinator communication
Location-based member directory and networking tools
